809-549-1861 or 809-273-0244 info@faithrentcar.com
Terms and Conditions

Optional coverage:

Loss Damage Waiver (CDW) (LDW) is optional for all vehicles *except Group G (Luxury SUV), Group K (Full Size Pickup with Outside Cab), Group L (Premium Elite SUV), and Group L (Premium Elite SUV). group M (intermediate range).
*Exception: LDW is REQUIRED on Group G (Luxury SUV), Group K (Extended Cab Full-Size Pickup), Group L (Premium Elite SUV) and Group M (Intermediate Pickup) unless the Customer can provide written proof of coverage presented at counter at time of rental (see below for additional details**). The deductible on these car groups ranges from $2,000.00 to $5,500.00.

Purchasing all other CDW and LDW vehicles reduces liability to 1,000.00 in the event of an accident, fire, or theft of Faith's vehicle, provided the customer complies with the terms and conditions of the agreement. Theft Protection (TP) is included in the CDW and LDW.

If LDW is denied and the rental incurs a loss due to damage or theft, the renter may be responsible for up to the full replacement value of the vehicle.

**NOTE: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. Renter is advised to contact credit card company prior to rental and MUST obtain written proof on official letterhead stating that they will specifically extend CDW and LDW coverage. This letter MUST be presented at the counter at the time of rental. Waivers must be discussed directly with the agent on site upon arrival.

Thefts that occur due to customer negligence (not locking the vehicle or securing the keys) are not covered. If additional protection coverage is required to reduce/eliminate the insurance deductible, please inquire at the Faith Rent a Car counter when you pick up your car. In all cases, clients must file a police report and describe exactly how the event occurred, in any incident to receive coverage. Otherwise, the coverage will be inactive and the client will have to pay the total amount of the damages. The damage shown on the unit should match what is described in the log.

The client can request additional information about the benefits, conditions and acceptance at the time of rental.

Counter Sales Only: Check the counter for prices, availability, and details.

Loss of Use – Covers the time the vehicle is being repaired when the location is unable to rent the vehicle. The client must verify with the counter the prices and additional details at the time of paying.

Super Coverages - Not available.

Partial Damage Waiver (PDW) – Offered at the rental counter with a deductible. The client must verify with the counter the prices and additional details at the time of paying.
Windshield and Tire Damage Waiver (WDW) – Covers the tires and front windshield of the rental vehicle. This protection has no excess. The client must request conditions, rates and acceptance at the time of making the payment. .
Theft Protection (TP) is not available.

Credit card policies:

Faith Rent a Car in the Dominican Republic accepts credit cards, American Express, Carte Blanche, Diners Club, Discover Card, Mastercard, Visa. An additional charge card hold will apply. The location will take a minimum of 500.0 USD as estimated rental charges as a Guarantee or Retention, depending on the type of vehicle and the days of rental. If the customer declines CDW and LDW, we withhold an additional $1,500 for economy to compact size SUVs or an additional $2,500 for all other car groups. Note: Credit cards without embossed numbers are not accepted in the Dominican Republic without purchasing CDW and LDW - Collision Damage Waiver, Loss Damage Waiver. See CDW and LDW coverage information for more details.

Debit card policies:

Only debit cards are accepted for payments, never for deposit or hold.

Driver's license:

A valid driver's license from the country of residence is required. Foreign renters must also present their valid passport in the name of the driver. The International Driving Permit (IDP) is required only for non-Roman alphabet countries to serve as a translation.

Civil liability and property damage:

Liability insurance is in accordance with the insurance laws of the country. The customer can consult at the time of rental for additional information on benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limits.

Additional Information:

Reservations are respected:

for 8 hours in Low Season (April 1 to July 14 and September 1 to November 19)
for 6 hours in Medium Season (July 15 to August 31 and November 20 to December 15)
for 2 hours in High Season (December 16 to March 31)
In case of delay, the customer must call the station and notify of the new
Approximate time of arrival to keep the reservation.

Age requirements:

At this location, the minimum age is 25 for all vehicle groups. The maximum age is 75 years for all vehicle groups. An underage rate will apply to drivers 21-24 years of age. Cost: USD 5.00 per day, taxable.

NOTE: The minimum age for cars in groups G, L, H, X, M, E, N and K is 25 years for all renters.

Fuel Policies:

Full tank by full tank.